Beyond the delivery record

How I operate.

The process, the numbers, and the background that shapes how I run a project.

Impact by the numbers

What the process actually changed.

Process optimizationAuthored & implemented agency-wide SOPsStandardized the delivery pipeline, ensuring consistency across every client retainer and revamp.
Quality assurance35% reduction in post-development reworkFewer bug-fixing hours, directly protecting profit margins on fixed-bid projects.
Project schedulingStrict sequential phase separationEliminated bottlenecks and developer confusion; clear handoffs, no overlapping delays.
Resource managementLed global teams across 20+ projectsMaintained momentum across time zones with seamless design-to-development transitions.
Client successConverted tickets into retained rebuildsExpanded account revenue while resolving technical debt and legacy architecture.

The delivery blueprint

Four phases, never overlapping.

01Architecture & scopeLock the design system and technical requirements before any build begins.
02Content & asset pipelineSecure all copy and media up front, so development never waits on placeholders.
03Development sprintsUninterrupted build phases with clear boundaries and named owners.
04Dedicated QA buffersA strict testing and optimization window before handoff — never the day before launch.

Where AI fits

Where I automate, and where I don't.

Automate

I deploy AI to accelerate the baseline: drafting initial sprint structures, summarizing lengthy client transcripts, producing first-pass SOPs, and auditing CMS schemas before a human review.

Command

Timeline negotiation, scope protection, QA sign-off and stakeholder relationships stay entirely human-led. AI builds the first draft; judgment decides what ships.

Full ecosystem

The same language as the team I'm managing.

Delivery & project ops

WebflowWebflow
ClickUpClickUp
AsanaAsana
Monday.com
ZOHO ProjectsZOHO Projects
NotionNotion

Design & production handoff

FigmaFigma
DaVinci ResolveDaVinci Resolve

Analysis & AI

Google SheetsGoogle Sheets
Ahrefs
ClaudeClaude
ChatGPT

Background

What shapes how I lead.

Operational discipline

A National Cadet Corps background and completed endurance events - including a half marathon and a soldier-style timed race - built the focus and stamina I bring to sustained, high-stakes launches.

Cross-disciplinary thinking

A background in the biological sciences plus ongoing interest in architecture, finance, and policy - sharpened through Model UN - means I adapt quickly to new client domains, from SaaS to healthcare to the arts.

Global-remote readiness

Comfortable operating async across time zones by default, with the adaptability and steady pace that distributed teams need from whoever is holding the schedule.